
We
at PMPL are acutely aware of the requirement for data security and confidentiality
in today’s world. We have a full-fledged security division at our unit to ensure
compliance with all the security procedures. All the visitors to our unit are
required to identify themselves and the purpose of visit. Visitors are not allowed
in the work area.
All
our employees have been properly screened and have signed "Confidentiality
Agreement" for maintaining the client data confidentiality. All data is
handed over to the designated staff that too on a need to know basis. No free
access to any data is given to any one not responsible for processing of the
individual voice file.
Since
data security is also a prime concern all our servers are mirrored. In addition
we take a daily tape backup of all data which is stored separately. The tapes
are maintained for 30 days before being recycled. All completed jobs are retained
on CD’s for three months. We can provide emergency recreation of input media
within 6 hours on customers specific request. On customers specific request
we can destroy/cleanup all information pertaining to a specific job whenever
required.