Our production setup is designed in such a way as to ensure minimum hassles for the dictating doctor and yet provide him with accurate and timely transcribed output. Our unit goes into action as soon as a doctor picks the phone to dictate his report. The doctor has a option either to dictate directly to our site or transfer his recorded voice to our FTP server. The file so transferred to our server is then downloaded in India at pre designate time using ISDN and leased line connectivity. We have full redundancy to overcome any communication channel failure.

The Files so downloaded are then distributed to the Trained Medical Transcriptionists using our proprietary software which takes care of all the MIS handling from allotment of work to tracking of a job by the editors and Quality control supervisors and finally docking the transcribed report back to the same FTP server. The initial output of our Medical transcriptionists is handled by our Editors and senior QC staff to ensure that the transcribed report leaving our facility is 98.5% accurate and is either as per AAMT guideline or as specified by the dictating doctor. We also customize our output reports to suit the convenience of individual doctor.

The doctor can then pick up the file from the server or we can arrange to send a fax or email either to the doctor or to the hospital as per instructions. Our extensive backup system ensures a virtually fail safe operation. All electronic data is backed up regularly to cater to any eventuality. Our Medical Transcriptionists are continuously guided by senior doctors and experts from the field. They are also updated about the latest trends in the medical field including the new drugs and procedures.  All this and a very well equipped library enable our transcriptionists to deliver transcribed reports at par to the American Standards.